Returns Policies

If you are unhappy with your purchase it is your right to return products purchased online within 7 days of the delivery date for exchange or refund. The product(s) must be returned undamaged, in their original condition and original packaging. In these circumstances, we will exchange or refund the purchase price less the delivery charge.

You must inform us of any returns by email to within the same period. Please obtain a valid returns authorisation number by email as returns by post cannot be accepted without such a valid number.

All returns must reach Seven Wood within 28 days of original delivery date.

All return parcels are your responsibility until they reach Seven Wood, please ask for proof of postage from the postal service.